远程救援服务

Remote technical services: pc119 for customers signing long-range technology from time to time to provide care network; open your computer network, you dial our phone, all problems can be back!  

Emergency rescue services are provided by a PC119 emergency operations, when your computer system and network anomalies sudden, in the virus, and even paralysis and unable to work, PC119 engineers quickly after learning the real situation to arrive at the scene, identify the reasons and solve the problem, allowing the system returned to normal work as soon as possible.
Service Type:
5X8-hour emergency services: customers five days a week working days of eight hours of work time, to rescue the company, I request the company, our engineers understand the situation, the initial solution, and within four hours door-to-door rescue service.
7X24-hour emergency services: PC119 for a number of important sectors, it is important to provide customers with round-the-clock service. After agreements with customers, PC119 Safety Engineer will be assigned a 24-hour standby, customers can have problems with the engineers. The event of an emergency, PC119 engineers to aid the user in the received calls arrive at the scene within three hours to tackle them promptly.
Work:
System checks
Clearance system known viruses
Work to ensure that after the end of their computer systems do not keep the existence of magnetic medium known viruses, have installed security software running in the best state protection.
Emergency rescue services: customers use various software and hardware issues I can always call the company toll-free number 400, at any time by our technical staff to give technical support. Such as telephone support or remote network can not be resolved, we provide on-site services (working days to the scene within two hours, and the remaining time will be given door-to-door), at the scene to solve software problems; if unable to repair damaged hardware must be replaced on the corresponding hardware, can help our customers to purchase and repair cost of equipment (the costs incurred by the customer).

Computer maintenance advantages:
PC119 experience it for many years to build a first-class services team, the use of mature SOP quality service system for the large number of small and medium-sized to provide cost-effective to provide highly customized services. Professional people who do the professional thing, you can rest assured take your professional career!

low cost: no matterl
the size of your company computer outsourcing and maintenance will save your company 150% - 30% of the network management personnel. Your network is now spending (small and medium-sized company to a network administrator is responsible for 20 computers to calculate), management of wages:

3,000 / month, the company dedicated to provide advanced configuration management of a computer, the digital and network possession of four risk of a payment, to take his leave and the benefits, the Job Training, termination compensation, a new transfer of the indirect costs, etc., then the annual management company to provide the lowest power consumption for use:

40000 / year. If the network management responsibility and technical support of the lack of ability, then a comprehensive evaluation of the employees and employers will be expected to deviate from. Company's main business will have a significant impact. I used to serve: the same 20 computers, it outsourcing service charges :

26000---35000 / year.

rapid response time: Beijing is currently the largest it outsourcingl
companies, day-to-day for the enterprise network, computer maintenance and management services team, Studio 6 service around Beijing City, the technical team of 110 people, the nearest to provide housekeeping services.
comprehensive services: a network to cover the shortage of technical capacity gaps. Such as: network servers, the Group's day-to-day maintenance of telephones, photocopiers, printers, fax machines, scanners, access control, monitoring, integrated wiring, such as the management and maintenance of hardware; website-mail software such as the management of day-to-day management and maintenance.

no longer leave or job vacancies in management, network. management is no longer the face of the new products, new technology, new viruses, the new situation at the time of awkward flawless hands, no more middle management increases at the time of purchase no longer battle management skills have to blackmail the management of pay or leave to avoid the network equipment, replacement parts, such as in private fixed assets of the state of confusion occurred between the individual and the corporate management into corporate and inter-corporate cooperation .... ..

Services:

software services: tol
ensure that the operating system and related office software for normal operation. Operating system and office software driver installation, upgrade and maintenance; peripherals print sharing; to assist your company in the hard disk to back up important data; killing computer virus program, and timely anti-virus software updates (recommended your purchase of genuine anti-virus software).
hardware services: computer-related hardware to ensure the normal.operation. Computers, peripherals, network equipment, such as day-to-day maintenance and fault detection location; found damaged hardware, of which I am responsible for contact suppliers and manufacturers service station maintenance, and repair on his behalf. Can not be maintained by the detection of hardware, from our company to provide the damaged parts of your company's specifications, and pricing models, by your company to decide whether to carry out procurement.

Web services: to ensure smooth network operation. To monitor the operational status of network equipment; detect and enhance the network security, network security protection.

equipment management: in thel
maintenance of the early engineers of your company network will conduct detailed inspections of machines and to provide full and accurate report of software and hardware configuration. In the maintenance of time, carefully check the network software and hardware is changed, for non-normal change, engineers will be in time to restore its original state (software). Normal change, engineers will re-registration filing.
staff training: we will be your company'sl
application in accordance with the status quo held from time to time to provide technical training or related documents to operate, so that your company employees in computer application skills and knowledge in the industry's leading companies.
Service:
1: the first testing: Cognitive all products, equipment, network status, the establishment of the file, the optimization program (the new equipment and accessories required by the customer to bear the cost, we can provide advice on behalf of the procurement) and establishment of network cabling plans, equipment hardware files (recorded in the OA office PC119 document management), software and driver library (update), the services of our code labeling equipment, do a good job in data backup, do the actual situation for the client computer the first time training and network application.

2: The periodic inspection: Reduce risk of failure to reduce the losses caused by faults.
 garbage clean-up computer files, spam and illegal software, and optimize the operating system;
 files on disk defragmentation to speed up the computer running speed;
 start clean-up profiles to speed up the startup speed of the computer;
 backup important data files and software;
 update the virus code, at all times ensure that the latest version of antivirus software;
 patch the operating system upgrade, the system drive upgrade;
 completely killing the virus, including anti-virus under DOS;
 debug connect peripherals to ensure that the equipment using normal (such as printers, scanners, etc.);
 detect LAN connectivity, resource sharing and Internet sharing and whether it is normal;
 computer, network testing and maintenance equipment and peripherals;
 Party equipment in accordance with the actual use of hardware upgrades to make recommendations, procurement costs borne by the customer.

Pledges are as follows:
Strictly abide by all of the commercial confidentiality of clients, maintenance of files for customers, in view of the problems identified and the potential for rationalization proposals put forward to minimize the failure of customers of the office environment and loss of chance, I may, in accordance with customer needs to provide software technology support services, but not to customers to use software is responsible for the occasional phone call to set up a complaints return for our customers to make a timely response; fault can not be solved, technical director of personal door-to-door service.